Our Commitment to Customer Satisfaction
At Savvy Local, we strive to provide you with the best possible shopping experience. If you’re not completely satisfied with your purchase, we offer a hassle-free return and refund policy.
Return Policy
- Return Window: You may return most items within 30 days of purchase.
- Item Condition: The item must be unused, undamaged, and in its original packaging.
- Proof of Purchase: A receipt or order confirmation is required for returns and exchanges.
Exceptions:
- Perishable Goods: Items such as food, flowers, and other perishable goods cannot be returned.
- Customized or Personalized Items: These items are non-returnable.
- Digital Products: Digital downloads cannot be returned once purchased.
Return Process:
- Contact Us: Contact our customer support team to initiate the return process.
- Package Your Return: Carefully package the item to prevent damage during shipping.
- Ship Your Return: Ship your return to the address provided by our customer support team.
- Receive Your Refund: Once we receive and inspect your return, we will process your refund.
Refunds
- Full Refunds: For eligible returns, we will issue a full refund to your original payment method.
- Processing Time: Please allow 5-7 business days for your refund to be processed.
Exchanges
- We will replace defective or damaged items.
- To initiate an exchange, please contact our customer support team.
For more information or assistance, please contact our customer support team at support@savvylocal.com
Note: Specific return and refund policies may vary depending on the individual business and the nature of the product or service. Please refer to the specific terms and conditions of each deal for more details.